Privacy Policy

1. Introduction

Joyo ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect several types of information:

• Account Information: Email address, name, and authentication credentials (when using email/password login)
• Content Data: The gift experiences you create, including text, images, and configuration settings
• Usage Data: How you interact with our service, including features used and time spent
• Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our service
• Develop new features and functionality
• Send you updates, notifications, and support messages
• Monitor and analyze usage patterns to enhance security

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our service (Supabase, Google, Anthropic, Unsplash)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and maintain your session. You can control cookies through your browser settings.

7. Third-Party Services

Our service integrates with third-party services:

• Supabase: Database and authentication (see Supabase Privacy Policy)
• Google OAuth: Authentication service (see Google Privacy Policy)
• Anthropic Claude: AI content generation (see Anthropic Privacy Policy)
• Unsplash: Image search and integration (see Unsplash Privacy Policy)

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your content in a portable format
• Withdraw consent for data processing

9. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the service. Your continued use after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

hi@designsnack.ch